Effective Date: 18th October 2025

Welcome to surfandkiteshop.com, the official website of Ho! Surf, located at Unit 3, Latitude 51, Westward Ho!, Devon, EX39 1GW. This site is owned and operated by Peter Sawyer. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

1. Information We Collect- We may collect and process the following types of personal data: Contact Information- Name, email address, phone number, and postal address when you place an order or contact us.
Payment Details: Securely processed via third-party payment providers (we do not store card details).
Website Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).
Marketing Preferences: If you opt in to receive newsletters or promotional offers.

2. How We Use Your Information- We use your information to: Process orders and deliver products. Respond to enquiries and provide customer support. Improve our website and services. Send marketing communications (only if you’ve opted in). Comply with legal obligations.

3. Sharing Your Information- We do not sell your personal data. We may share it with: Trusted service providers (e.g., payment processors, delivery companies).
Legal authorities if required by law.
Website analytics providers (e.g., Google Analytics) to improve user experience.

4. Cookies- Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Cookies help us understand how visitors use our site and allow us to tailor content and offers.

5. Your Rights- You have the right to: Access the personal data we hold about you. Request correction or deletion of your data. Withdraw consent for marketing communications. Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

6. Data Security- We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss.

7. Third-Party Links- Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.

8. Changes to This Policy- We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us- If you have any questions about this Privacy Policy or how your data is handled, please contact: Peter Sawyer, Ho! Surf, Unit 3, Latitude 51, Westward Ho!, Devon. EX39 1GW
Email: hosurfwestwardho@gmail.com
Phone: (01237) 238350